Jaya9 Terms And Conditions

These terms and conditions constitute a legally binding agreement between you, the user, and jaya9, governing your access to and use of our platform and services. By accessing, registering, or using any services provided by jaya9, you acknowledge that you have read, understood, and agree to be bound by these terms of use in their entirety.

This user agreement was last updated March 2026 and applies to all users accessing jaya9 from Bangladesh. We recommend that you review these account rules periodically, as continued use of the platform constitutes acceptance of any modifications.

1. Acceptance of Terms

By creating an account, depositing funds, placing wagers, or otherwise using the services offered by jaya9, you expressly agree to comply with and be bound by these terms and conditions. If you do not agree to any provision contained herein, you must immediately cease using the platform and close your account.

These terms apply to all services accessible through the jaya9 website, mobile applications, and any associated platforms. Your agreement to these terms creates enforceable obligations between you and jaya9.

jaya9 reserves the right to modify, amend, or update these terms at any time without prior notice. Material changes shall be communicated through the platform, and your continued use following such notification constitutes acceptance of the revised terms.

2. Eligibility and Account Registration

To register an account and use jaya9 services, you must meet the following eligibility requirements:

You must be at least eighteen (18) years of age or the legal age of majority in your jurisdiction, whichever is higher.
You must not be a resident of any jurisdiction where online gaming is prohibited by law.
You must have the legal capacity to enter into binding agreements.
You must not have been previously excluded, self-excluded, or banned from the platform.
You must not be a politically exposed person (PEP) without prior disclosure and approval.

Each individual is permitted to maintain only one active account. The creation of multiple accounts is strictly prohibited and constitutes a material breach of these terms. jaya9 reserves the right to close duplicate accounts and void any associated transactions.

All information provided during registration must be accurate, current, and complete. You are obligated to update your account information promptly should any changes occur.

3. Account Security and User Responsibilities

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any additional authentication mechanisms.

You agree to the following security obligations:

You shall not share your login credentials with any third party.
You shall use strong, unique passwords and change them periodically.
You shall immediately notify jaya9 of any unauthorized access or suspected security breach.
You shall not allow any other person to access or use your account.
You shall log out of your account after each session, particularly on shared devices.

jaya9 shall not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain adequate security measures. All transactions conducted through your account shall be deemed authorized by you.

4. Verification and KYC Requirements

jaya9 is committed to compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. As such, you agree to cooperate with all Know Your Customer (KYC) verification procedures.

You may be required to submit the following documentation:

Proof of Identity: Valid government-issued identification such as passport, national ID card, or driving licence.
Proof of Address: Recent utility bill, bank statement, or official correspondence dated within the last three (3) months.
Proof of Payment Method: Documentation verifying ownership of payment methods used on the platform.
Source of Funds: Documentation demonstrating the legitimate origin of deposited funds where required.

jaya9 reserves the right to request verification at any time, including before processing withdrawals, upon reaching certain thresholds, or where suspicious activity is detected. Failure to provide requested documentation within the specified timeframe may result in account suspension or termination.

All submitted documents must be authentic and unaltered. Submission of fraudulent documentation constitutes a criminal offence and will result in immediate account closure and reporting to relevant authorities.

5. Deposits, Withdrawals, and Payment Conditions

The following terms govern all financial transactions conducted through your jaya9 account:

Deposits

All deposits must originate from payment methods registered in your own name.
Minimum and maximum deposit limits apply and are displayed at the time of transaction.
jaya9 does not accept third-party payments.
Processing times vary depending on the payment method selected.
jaya9 reserves the right to refuse deposits at its sole discretion.

Withdrawals

Withdrawals shall be processed to the same payment method used for deposit where possible.
Minimum and maximum withdrawal limits apply as specified on the platform.
Withdrawal requests are subject to successful completion of KYC verification.
Processing times vary by payment method and may take up to several business days.
jaya9 reserves the right to conduct additional security checks prior to processing withdrawals.

All funds deposited into your account are held for the sole purpose of placing wagers and participating in gaming activities. Your account is not a bank account and does not accrue interest.

jaya9 reserves the right to deduct any amounts owed by you, including but not limited to chargebacks, administrative fees, and adjustments for erroneous credits.

6. Bonus and Promotion Terms

jaya9 may offer bonuses, promotions, and other incentives from time to time. All promotional offers are subject to specific terms and conditions that accompany each offer.

General provisions applicable to all bonuses include:

Bonuses are offered at the sole discretion of jaya9 and may be modified or withdrawn at any time.
Each bonus is subject to wagering requirements that must be fulfilled before withdrawal.
Only one bonus may be active on an account at any given time unless otherwise specified.
Abuse of promotional offers, including but not limited to bonus hunting and arbitrage betting, is strictly prohibited.
jaya9 reserves the right to void bonuses and associated winnings where abuse is detected.

Specific terms for individual promotions shall take precedence over these general provisions. Users are responsible for reading and understanding all applicable bonus terms before accepting any offer.

7. Prohibited Activities and Abuse/Fraud

The following activities are strictly prohibited and constitute material breaches of this agreement:

Creating or maintaining multiple accounts.
Using automated software, bots, or artificial intelligence to interact with the platform.
Colluding with other users to gain unfair advantage.
Exploiting software errors, bugs, or vulnerabilities.
Engaging in money laundering, fraud, or any illegal activity.
Providing false or misleading information during registration or verification.
Using VPNs or proxy servers to circumvent geographical restrictions.
Engaging in irregular betting patterns indicative of match-fixing or insider information.
Chargebacks or payment disputes made in bad faith.
Abusing bonus offers or promotional incentives.
Harassing, threatening, or abusing jaya9 staff or other users.

jaya9 employs sophisticated monitoring systems to detect fraudulent and abusive behaviour. Where prohibited activity is detected or suspected, jaya9 reserves the right to take immediate action including but not limited to account suspension, voiding of bets and winnings, and permanent exclusion from the platform.

8. Suspension and Termination Rights

jaya9 reserves the right to suspend, restrict, or terminate your account at any time, with or without prior notice, for any of the following reasons:

Breach of any provision of these terms and conditions.
Suspected fraudulent, illegal, or abusive activity.
Failure to provide requested verification documentation.
Request from law enforcement or regulatory authorities.
Inactivity for an extended period as defined in our policies.
At the user's request for self-exclusion or voluntary closure.
Any other reason deemed necessary to protect the integrity of the platform.

Upon termination, any balance remaining in your account that is not subject to dispute shall be returned to you following completion of verification procedures. jaya9 reserves the right to withhold funds where there is evidence of breach of terms or pending investigation.

You may close your account at any time by contacting customer support, provided all pending transactions have been settled and no investigation is ongoing.

9. Intellectual Property

All content, materials, software, graphics, logos, trademarks, and other intellectual property displayed on or accessible through the jaya9 platform are the exclusive property of jaya9 or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. This licence does not permit you to:

Copy, reproduce, distribute, or modify any platform content.
Reverse engineer, decompile, or disassemble any software.
Use any automated means to access or extract data from the platform.
Remove or alter any copyright, trademark, or proprietary notices.
Create derivative works based on platform content.

Any unauthorized use of jaya9 intellectual property constitutes a violation of these terms and may result in legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable law, jaya9 and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.

jaya9 expressly disclaims liability for:

Losses resulting from unauthorized access to your account due to your negligence.
Technical failures, interruptions, or errors beyond reasonable control.
Actions taken by third-party service providers.
Losses incurred from gaming activities, including wagers and bets.
Inaccuracies in odds, lines, or other displayed information due to manifest errors.
Force majeure events including natural disasters, war, or government actions.

In no event shall the aggregate liability of jaya9 exceed the amount deposited by you in the preceding twelve (12) months or one hundred US dollars (USD 100), whichever is lesser.

You acknowledge that gaming involves financial risk and that losses may occur. jaya9 does not guarantee any outcomes and is not responsible for your gaming decisions.

11. Governing Law and Dispute Resolution

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which jaya9 is licensed and operates.

In the event of any dispute arising out of or relating to these terms, the parties agree to the following resolution process:

Informal Resolution: You must first contact jaya9 customer support to attempt informal resolution of the dispute.
Formal Complaint: If informal resolution fails, you may submit a formal written complaint through designated channels.
Alternative Dispute Resolution: Where required by applicable regulations, disputes may be referred to an approved alternative dispute resolution (ADR) provider.
Binding Arbitration: Any dispute not resolved through the above processes shall be submitted to binding arbitration in accordance with applicable rules.

You agree to waive any right to participate in class action lawsuits or collective arbitration against jaya9. All disputes shall be resolved on an individual basis.

The prevailing party in any dispute resolution proceeding shall be entitled to recover reasonable legal fees and costs.

12. Contact Information and Updates

For any questions, concerns, or complaints regarding these terms and conditions or your account, please contact jaya9 through the following channels:

Customer Support: Available through live chat on the platform.
Email: Accessible through the contact section of the website.
Complaints: Formal complaints may be submitted through designated support channels.

jaya9 endeavours to respond to all enquiries within a reasonable timeframe. Complex matters may require additional time for investigation and resolution.

These terms and conditions are effective as of 2026 and supersede all prior agreements and understandings. jaya9 reserves the right to update these terms at any time, with changes becoming effective upon publication on the platform.

It is your responsibility to review these terms periodically. Your continued use of jaya9 following any amendments constitutes acceptance of the modified terms.

This document constitutes the entire agreement between you and jaya9 with respect to your use of the platform and services. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.